When the AI responds to a visitor in chat, there's no way to see which knowledge base article or content source the response was drawn from. Admins who want to verify accuracy, identify gaps, or troubleshoot incorrect answers have no visibility into what the AI actually used to generate a response.

Requested behavior: Display the source article or content reference for each AI-generated response, either in the admin view or inline in the conversation, so admins can audit responses and trace them back to the underlying knowledge base content.

Why it matters: AI accuracy depends on knowledge base quality. Without knowing which source drove a response, it's impossible to systematically improve the AI's answers or catch cases where it's pulling from outdated or incorrect content.