When a form is submitted through Chili Piper, the submitter's IP address is not captured or surfaced anywhere in the product. Admins and the support team who need to identify the IP address behind a specific submission, for example to investigate spam, duplicate submissions, or abuse, currently have to open a support ticket and wait for the information to be retrieved manually. There is no self-serve way to access it.

Chili Piper should log the IP address associated with each form submission and make it accessible to admins in the submission record or reporting view.

IP address is a standard data point captured by virtually every web form tool and is frequently needed for abuse investigation, spam filtering, and compliance purposes. Requiring a support ticket to access it every time adds unnecessary overhead for both admins and the support team. Surfacing it directly in the product would make routine investigations self-serve and reduce support volume for a request that should never need human intervention to answer.