Edit guest email addresses on Concierge bookings
Taylor Jennings
Guests occasionally submit incorrect email addresses when booking through Concierge, such as typos or personal addresses instead of work addresses. There's no way for an admin or rep to correct the guest record from the Chili Piper dashboard after the fact.
Allow admins to edit existing guest email addresses and add additional guests to a meeting that was booked through Concierge, directly from the meeting dashboard.
A typo in a guest email means the attendee never receives confirmation or reminder emails, and the CRM record may be created incorrectly. A simple edit capability prevents a minor data entry error from turning into a missed meeting.
M
Mary Helmle
It would also be helpful to be able to edit the timezone, if the prospect mistypes it.