Track delivery, opens, and clicks on meeting reminder emails
M
Mary Helmle
There is no way to see whether a meeting reminder email was delivered, opened, clicked, or went to spam. When a prospect claims they never received a reminder, admins have no way to verify whether it was a delivery failure or a recipient issue. There is also no way to audit what message was sent or when.
Chili Piper should provide per-reminder analytics showing delivery status, open events, and link clicks, along with a log of the message content and send time for each reminder that fired.
Without email engagement data, teams cannot distinguish delivery failures from prospect claims, cannot optimize reminder content based on actual open and click rates, and have no audit trail when issues arise. For a workflow that directly impacts meeting show rates, the absence of basic email analytics is a significant blind spot.
Taylor Jennings
Merged in a post:
Be able to track who clicked a booking link but didn't booked
B
Billy Mahoney
I'd like to be able to track who clicked a booking link but didn't booked
Taylor Jennings
Merged in a post:
Track views and opens on scheduling links
K
Kelly Hollenbeck
Scheduling links in Chili Piper show no engagement data. There is no way to see how many times a link has been viewed, when it was opened, or by whom. Reps who share scheduling links in outbound sequences or emails have no signal on whether a prospect engaged with the link before booking or not.
Chili Piper should provide view and open tracking for scheduling links, showing who viewed the link and when, so reps and admins can understand engagement patterns and follow up more effectively.
Link engagement data bridges the gap between sending a scheduling link and a booking being made. Knowing that a prospect viewed a link multiple times without booking is an actionable signal. Without it, reps treat every unbooked link the same, missing the opportunity to prioritize follow-up on prospects who are clearly interested.
B
Billy Mahoney
Hubspot is used for email marketing and outreach
currently only Salesforce is integrated with Chili Piper
does integrating hubspot and CP allow us to see who clicked on someone calendar and is known within CRM?
B
Billy Mahoney
I'd like to be able to track who clicked a booking link but didn't booked
M
Maksym Ostapenko
We'd like to have a way to report reminder deliverability to make sure the reminders are being delivered to prospects