Current challenge:

For event-based routing use cases, admins need to manually configure Custom Availability for each rep separately, which becomes difficult to manage at scale.

Requested functionality:

Create a Custom Schedule for an entire Team

Apply/update schedules in bulk

Use cases: Multi-day events, Trade shows, Temporary team coverage Regional availability management

Training/onboarding rotations

This would significantly improve scalability, admin efficiency, and reduce setup errors for larger teams using Chili Piper Fire.