Support multiple sending domains within a single Chili Piper account
K
Kelly McCormack
Calendar invites and emails can only be sent from a single domain per account. Organizations with multiple brands, business units, or regional entities operating under different domains have no way to send communications from more than one domain without managing separate accounts.
Allow admins to configure multiple sending domains within a single Chili Piper account, so invites and emails can be sent from the appropriate domain for each brand or business unit.
Multi-brand and multi-region enterprises are a core segment of Chili Piper's customer base. Single-domain enforcement breaks the experience for any customer where brand integrity or email deliverability requires communications to come from a domain-specific address. Requiring separate accounts as a workaround multiplies admin overhead and cost.
Taylor Jennings
Merged in a post:
Send calendar invites from multiple domains within a single account
Taylor Jennings
Calendar invites can only be sent from a single domain. Organizations with multiple brands or business units operating under different domains have no way to send invites from more than one domain in the same account.
Chili Piper should support configuring multiple sending domains within a single account, so invites can be sent from the appropriate domain for each brand or business unit.
Single-domain enforcement breaks the experience for multi-brand or multi-region organizations where invites need to come from a domain-specific address to maintain brand trust and deliverability.
Taylor Jennings
Merged in a post:
Send calendar invites from multiple domains within a single account
K
Kelly McCormack
Calendar invites can only be sent from a single domain. Organizations with multiple brands or business units operating under different domains have no way to send invites from more than one domain in the same account. Chili Piper should support configuring multiple sending domains within a single account, so invites can be sent from the appropriate domain for each brand or business unit. Single-domain enforcement breaks the experience for multi-brand or multi-region organizations where invites need to come from a domain-specific address to maintain brand trust and deliverability.